Privacy Policy

1. Introduction

eNovo Academy ("eNovo", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (osenovo.com), use our platform, or engage with our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you register for an account, subscribe to our services, fill out a form, schedule a call, or contact us. This includes:

• Name, email address, and phone number
• Business name and industry
• Billing and payment information (processed securely through third-party payment processors)
• Any other information you choose to provide via forms, surveys, or communications

Information Collected Automatically

When you visit our website or use our platform, we may automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring URL and search terms used to find our site
• Device identifiers and usage data

Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process transactions and send related communications
• Send you marketing communications (with your consent), including product updates, promotions, and educational content
• Respond to your inquiries, comments, and support requests
• Analyze usage trends to improve the user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who help us operate our platform, process payments, send communications, and analyze data. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Data Portability: Request a machine-readable copy of your data.

To exercise any of these rights, please contact us at support@osenovo.com.

8. Third-Party Links

Our website and platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

eNovo Academy
Email: support@osenovo.com
Website: osenovo.com